Last Updated: 01-FEB-2026
Privacy Policy
At Dialust, your privacy is extremely important to us. We are committed to protecting the personal information you share with our brand.
Information We Collect
When you visit or shop with Dialust, we may collect the following:
- Personal Details: Name, email, phone number, and shipping/billing addresses.
- Payment Info: Processed securely via third-party providers. We do not store your card details.
- Order History: Details of your jewelry purchases and customer service interactions.
- Device Data: IP address, browser type, and cookie information to improve site performance.
How We Use Your Information
- To process and fulfill your handcrafted orders.
- To communicate order updates and provide concierge support.
- To improve our website and bespoke customer experience.
- To prevent fraud and ensure a secure shopping environment.
Sharing Your Information
We do not sell or trade your personal information.
Your data is shared only with trusted partners essential to our service:
- Secure Payment Gateways
- Shipping and Logistics Partners
- Analytics and Marketing Tools (only with your consent)
Cookies & Analytics
We use cookies to enhance your browsing experience, remember your preferences, and analyze our traffic. You may choose to disable cookies through your personal browser settings at any time.
Your Data Rights
You have the right to access, update, or request the deletion of your personal information. To exercise these rights, please contact our privacy officer at info@dialust.com.